Standards of Cremation Excellence
1) Your Loved One Never Leaves Our Care
Many other funeral homes hire third-party crematories. This makes it impossible to manage and supervise the entire process.
Legacy owns and operates its own crematory. All services are handled and managed by our certified staff and your loved one never leaves our care.
2) Safeguarding Personal Identity
To ensure security, a personal identification band is placed on your loved one the moment your loved one is transferred to our care.
3) Tracking System
Your loved one is registered into our tracking system and assigned an identification number, which is stamped into a stainless steel identification tag. This number is used to track every phase of the cremation process.
Our tracking system includes date and time of arrival at our facility and name of the transfer technician. Personal belongings are cataloged and placed in a secure area for their return to the family.
4) Saying Goodbye
We will bathe and dress your loved one in the clothes provided by the family or in a gown we provide. Then we will invite you to a private family gathering where you will have an opportunity for a last goodbye with your loved one for an additional fee.
5) Cremation Assurance Process (checks and balances)
Our certified crematory operator will review all cremation paperwork. This is to ensure authorizations have been received and have been properly documented. Our crematory registry is dated and initialed by the certified operator before and after the cremation.
Crematory documents are placed on the outside of the cremation chamber during the cremation process. The stainless steel identification tag is placed in the cremation chamber with your loved one.
Once all documentation is verified, our certified operator will proceed with the cremation.
6) After the Cremation
After the cremation is complete, the cremated remains are placed in a plastic bag with the identification tag attached to it and then placed into the urn you selected.
7) Honoring Life
We always treat families like our own. We will assist you in planning a meaningful ceremony either before or after the cremation, which will provide an opportunity for family and friends to pay tribute to your loved one and to share the memories of a lifetime.
8) Receiving Cremated Remains. Final Disposition. Memorialization.
Our professional planners are specially trained to assist you with memorialization options and an appropriate placement for family, friends, and future generations to pay their respects.
If no memorialization has been selected, our staff will schedule a time for receipt of the cremated remains and provide a dignified setting, in which to receive the urn, where you may spend a few moments, privately, in quiet reflection.